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CHRISTMAS 2017 OPENING TIMES

W/C 18TH DECEMBER

NORMAL HOURS

MONDAY 25TH DECEMBER

CLOSED

TUESDAY 26TH DECEMBER

CLOSED

WEDNESDAY 27TH DECEMBER

NORMAL HOURS

THURSDAY 28TH DECEMBER

NORMAL HOURS

FRIDAY 29TH DECEMBER

NORMAL HOURS

MONDAY 1ND JANUARY

CLOSED

TUESDAY 2ND JANUARY

NORMAL HOURS

WEDNESDAY 3TH JANUARY

NORMAL HOURS

THURSDAY 4TH JANUARY

NORMAL HOURS

FRIDAY 5TH JANUARY

NORMAL HOURS

 


BLOOD & TEST RESULTS

Please can patients be reminded that blood and test results can be given after 11am.  Reception staff are extremely busy early in the mornings, plus should any query arise then a clinician can be consulted.


DECEMBER 2016 DNA (DID NOT ATTEND) FIGURES

DECEMBER 2016

Doctors

Nurses

HCA / Phlebotomist

Midwife

 18 patients

30 patients

14 patients

0 patients

This equates to:

3 hours  

7 hours & 50 minutes 

3 hours

 

That’s 62 Patients and 13 hours and 50 minutes in one month!

 

 

If you cannot attend your appointment, please call us & let us know.

We could then offer that time to another Patient who needs to be seen.

 Thank you to the 96% who did attend their appointments on time!


PATIENT CAR PARK

Please could all patient who use the car park do so considerately.  We are very lucky to be able to provide on site parking, however spaces are limited.  The entrance to the car park is also an access road to residential properties and access is also required for emergency vehicles.  Please do no block the access road or entrance to the surgery in case of an emergency.

The car park to the rear of the surgery is designated for staff vehicles only.  Parking in this area could lead to your vehicle being blocked in by staff members arriving for work.  If this does happen you may have to wait for the clinical staff member to finish seeing to a patient before they can move their vehicle.

Thank you for your co-operation.


DID NOT ATTEND APPOINTMENT POLICY

Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery, it has become necessary to implement the following policy:

If you repeatedly fail to attend appointments you may be removed from this practice list and be required to find an alternative doctor.

If you cannot attend your appointments for any reason please let us know as soon as possible, giving at least 24 hours notice.  We can then offer the appointment to someone else.

Thank you for your co-operation.

 



CLOSED TIMES OUTSIDE OF USUAL PROVISION

For URGENT MEDICAL attention, please contact 01522 516871.  In the event of Serious Medical EMERGENCY, call 999. You can also visit the Walk In Centre, Monks Road, Lincoln and the Minor Injury Unit at Sleaford Medical Centre..


SMS TEXT MESSAGE SERVICE

Please pop into the surgery to sign up for the SMS service.  You will then receive a text message reminder the day before your appointment.


ONLINE SERVICES - BOOK ~ VIEW ~ RENEW

OnlineServices

SIGN UP

You must sign up to access these services, please visit the surgery with photo ID to be issued with your username and password.  Please allow at least 24 hours before attempting to log into your record.

 

ONLINE REPEAT PRESCRIPTION SERVICE

Please note, if you order a repeat prescription between 5pm Friday and 8.30am Monday you still need to allow 2 full wording days before your prescription is ready.

 

MANAGE YOUR APPOINTMENTS

You can now view, book and cancel your appointments through this website.  You are now able to manage your appointments quickly and easily wherever you are, 24 hours a day, 365 days a year.

 

VIEW YOUR GP RECORD

Patients can now access a basic summary of their medical records to include allergies and any adverse reactions along with any recently prescribed medications

 

Click below to access your online record - you must have registered at Church Walk Surgery first.

s1ONLNE

 


 

 

 

 

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