‼️‼️ LATEST SURGERY UPDATE ON CORONAVIRUS ‼️‼️
We have now taken the decision to fully restrict access to the surgery. The front door remains open but the middle door is now locked.
IF YOU HAVE ANY REASON TO ENTER THE SURGERY PLEASE GO BACK TO YOUR CAR / STAND OUTSIDE AND CALL THE SURGERY 01526 320522 TO LET US KNOW YOUR REASON TO ENTER.
✅If you need to collect medication we will bring it out to you.
✅If you need to return a sample pot we will come out to you.
✅If you have an appointment we will invite you in when your clinician is ready to see you.
✅If you need to request medication there are slips available in the foyer area to complete - please place in the letter box by the middle door.
✅If you need to provide a sample - there are sample pots and slips to complete. Please take home and then return - these must be returned before 12noon so they can be sent with the courier if needed.
🙏PLEASE BE PATIENT WITH US
WE ARE DOING ALL WE CAN TO KEEP EVERYONE SAFE AND CONTINUE TO PROVIDE A SERVICE🙏
THANK YOU TO ALL OUR PATIENTS FOR HELPING US TO HELP YOU
CORONA VIRUS ADVICE
Please read the attachment below published by Public Health England before contacting the Surgery with anything regarding the Corona Virus.
BLOOD & TEST RESULTS
Please can patients be reminded that blood and test results can be given after 11am. Reception staff are extremely busy early in the mornings, plus should any query arise then a clinician can be consulted.
IF YOU CANNOT ATTEND YOUR APPOINTMENT
If you cannot attend your appointment, please call us & let us know.
We could then offer that time to another Patient who needs to be seen.
PATIENT CAR PARK
Please could all patient who use the car park do so considerately. We are very lucky to be able to provide on site parking, however spaces are limited. The entrance to the car park is also an access road to residential properties and access is also required for emergency vehicles. Please do no block the access road or entrance to the surgery in case of an emergency.
The car park to the rear of the surgery is designated for staff vehicles only. Parking in this area could lead to your vehicle being blocked in by staff members arriving for work. If this does happen you may have to wait for the clinical staff member to finish seeing to a patient before they can move their vehicle.
Thank you for your co-operation.
DID NOT ATTEND APPOINTMENT POLICY
Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery, it has become necessary to implement the following policy:
If you repeatedly fail to attend appointments you may be removed from this practice list and be required to find an alternative doctor.
If you cannot attend your appointments for any reason please let us know as soon as possible, giving at least 24 hours notice. We can then offer the appointment to someone else.
Thank you for your co-operation.
CLOSED TIMES OUTSIDE OF USUAL PROVISION
For URGENT MEDICAL attention, please contact 111. In the event of Serious Medical EMERGENCY, call 999. You can also visit the Minor Injury Unit at Sleaford Medical Centre..
SMS TEXT MESSAGE SERVICE
Please pop into the surgery to sign up for the SMS service. You will then receive a text message reminder the day before your appointment.
ONLINE SERVICES ~ VIEW ~ RENEW
You must sign up to access these services, please visit the surgery with photo ID to be issued with your username and password. Please allow at least 24 hours before attempting to log into your record.
ONLINE REPEAT PRESCRIPTION SERVICE
Please note, if you order a repeat prescription between 5pm Friday and 8.30am Monday you still need to allow 2 full wording days before your prescription is ready.
MANAGE YOUR APPOINTMENTS
You can now view and cancel your appointments through this website. You are now able to manage your appointments quickly and easily wherever you are, 24 hours a day, 365 days a year.
VIEW YOUR GP RECORD
Patients can now access a basic summary of their medical records to include allergies and any adverse reactions along with any recently prescribed medications
Click below to access your online record - you must have registered at Church Walk Surgery first.