Book an Appointment

We try and accommodate your preference of clinician, but this cannot always be guaranteed. You can book an appointment by calling 01526 320522 or via this link PATIENT TRIAGE where you will be asked a set of questions regarding your medical condition. This form will be submitted and triaged by a member of our team. You will be offered an appointment based on clinical need which will either be, on the day or within 2 weeks.

Click on image to access SystmConnect - Online Triage System

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All consultations are by appointment only. We have a range of clinicians and always endeavour to fit you in at a convenient time, with the clinician best suited to treat you. On the day appointments are normally reserved for those who have an urgent problem.

If you need help with your appointment

Please tell us:

  • If there is a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

 

Please help us by cancelling appointments you no longer need or are unable to attend.  You can do this by calling 01526 320522 or if you are signed up to online services you can easily cancel via SystmOnline, Airmid App or the NHS App.

Have you signed up to our SMS Text Messaging Service?  This service will send you a text message a day before your appointment as a reminder with the ability to cancel should you not be able to attend or no longer need the appointment.  When you next visit the surgery, please speak to a member of staff for more information.

Are you able to access our Online System? You can cancel appointments 24/7 and also order your repeat medication.  Please visit the surgery with Photographic ID to be issued with your username and password.